Today · at a glance
↑ 12% vs average
18
orders today · 14 confirmed
New buyers5
AI-handled62 conversations
Sales today2,840 €
Abandoned carts7 · 3 recovered
🚨 Needs attention today
5 open
5
actions require a look
Urban Sneaker S.42 · only 2 units
4 RMA returns pending
Sandra M. · abandoned cart 3h
Amazon · inventory out of sync
Pablo R. · no purchase +90 days
Sales · this week
↑ 9%
11,480 €
vs 10,540 € last week
M · T · W · T · F · S · S
AI · retail today
Repeat purchases generated6 · 480 €
Conversations handled62 / 68
Escalated to human6 / 68
Automations running now
8 active · 189 runs today · 0 errors
Abandoned cart recovery
7 carts · 3 recovered · 38% rate
Low stock → automatic reorder
5 SKUs alerted · 2 orders in progress
Post-purchase · shipping + repeat sale
12 deliveries today · 6 repeat sales generated
Omnichannel inventory sync
Amazon + eBay + Wallapop · real time
az
W
W
Google review request
8 queued · sent 24h after delivery
Inactive buyer reactivation
+90 days without purchase · 14 in sequence
RMA returns management
4 open · auto-confirmation pending
Automatic birthday coupon
4 today · personalised 10% voucher
WhatsApp · inbox today
21
active conversations
↑ 22%
SM
Sandra M.Thanks! Getting it now 🙏
now
PR
Pablo Ruiz · newDo you have size 40 in the black model?
3 min
LV
Laura VidalPerfect, confirming the order
13:45
MT
Marcos TorresWhen will my return be processed?
12:18
AI
Ana IglesiasLove the dress, 5 stars
11:30
⚠ Orders · to ship today
6
of 18 pending dispatch
Ord.#5841 · Sandra M. · express
Ord.#5838 · Pablo R. · 2 units
Ord.#5834 · Laura V. · skirt
Orders · this week
94
orders · 88% processed
↑ 11%
AI · customer service today
62
of 68 inbound
Product queries28 / 62
Order status19 / 62
Escalated to human4 / 62
Avg. response time48s
Carts · recovery today
7
abandoned · 3 recovered
38%
Sandra M. · Urban Sneaker · 89 €
Carlos B. · Leather Bag · 124 €
Laura V. · Linen Dress · purchased
Marcos T. · Slim Jeans W.38 · purchased
Average order value · May
RS
RS
78 €
avg. order · vs 69 € April
↑ 13%
Online
Shopify / WooCommerce
84 €
In-store
Physical POS
68 €
Markets
Amazon + eBay
52 €
Google Reviews · this week
4.7
+5 new
"Order arrived in 24h and the packaging was perfect. They kept me updated by WhatsApp at every step. Definitely coming back."
Sales · May
BZ
RS
BZ
RS
42,680 €
↑ 18%
vs. 36,170 € in April
Returns · active RMAs
4
in progress · 1 urgent
Marcos T. · Slim Jeans W.38 · size
Ana I. · Leather Bag · defect
Pedro G. · Shirt M · changed mind
Sofia B. · label generated
Marketplaces · sales today
az
W
W
1,240 €
external channel sales
↑ 7%
az
Amazon
820 €
synced
eBay
310 €
synced
W
Wallapop
110 €
review
Inventory · critical alerts
5 critical
5
below minimum
Urban Sneaker S.422 unitsmin 8
Slim Jeans W.381 unitmin 5
Linen Dress M3 unitsmin 6
Basic T-Shirt XL4 unitsmin 8
Team · shift today
5 people
MR
Marta Ruizstore manager · 9:00–18:00JG
Juan Gomezsales assistant · 10:00–18:00LS
Laura Sanzwarehouse · 8:00–16:00TC
Toni Crespoonline support · 9:00–17:00
Restock · orders in progress
4
orders · 2 arriving today
Footwear South · Sneaker S.42
TextilModa · Slim Jeans W.38
Fashion Arts · Linen Dress
Basics Ltd · T-Shirt XL
Campaigns · running now
4
running · 312 sends today
Abandoned cart rescue
Birthday · 10% voucher
Reactivation +90d no purchase
New season · newsletter
Margins · by category
38%
avg. margin · May
↑ 2 pp
Footwear
44%
Clothing
35%
Accessor.
28%
Bags
45%
Rotation · days of coverage
3 SKUs at risk
22
avg. days of coverage · catalog
Urban Sneaker S.422 daysreorder
Slim Jeans W.383 daysreorder
Linen Dress M8 daysok
Camel Leather Bag41 daysexcess
Shipping · active incidents
3
incidents · 11 resolved today
Ord.#5829 · wrong address
Ord.#5817 · 48h DHL delay
Ord.#5801 · delivered · resolved
KPIs · May in progress
↑ 16% vs April
78 €
avg. order · 542 unique buyers
Orders processed489
Carts recovered38% (28/74)
Return rate4.2%
Average review score4.7 ★
Revenue · last 6 months
↑ 21% YoY
218 K€
accumulated · vs 180 K€ 2025
Dec · Jan · Feb · Mar · Apr · May
Top categories · May
Footwear
leader · 34% of sales
Footwear14,510 €
Outerwear11,240 €
Accessories7,820 €
Underwear5,340 €
Bags3,770 €
Funnel · visit → purchase
3.8% conversion
14,200
website visits this month
Add to cart1,420 (10%)
→ Start checkout890 (6.3%)
→ Complete purchase540 (3.8%)
→ Carts rescued28 recovered
Catalog · status
487
active SKUs · 12 pending
Published online475
In-store only (no online)38
Missing photo12 ⚠
Active on marketplace312 on Amazon
Marketplaces · month
↑ 14%
18,340 €
billed · 3 channels
Amazon12,480 €
eBay4,220 €
Wallapop1,640 €