CRM hospitality · integrated system

Your entire business on one screen.

Not another dashboard. It's the unified view of everything moving through your day — WhatsApp, bookings, delivery, payments, stock, team, reviews — without opening six different apps. And underneath, the automations running right now.

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restaurant-marbella.zerolagia · hospitality panel live
Today · at a glance ↑ 14% vs average
14 bookings today · 9 confirmed
New guests3
AI handled47 conversations
Day revenue€1,420
WhatsApp pending2 unread
🚨 Attention today 4 open
4 actions need checking
Marco G. off sick · 3 shifts to covernow
Tomato stock · only 2 kg leftcritical
3 no-shows · tables 6, 9 and 14notify
Glovo commission +35% · reviewinvoice
Pulse · this week ↑ 8%
€7,240 revenue · vs €6,720
M · T · W · T · F · S · S
AI · next actions
3 scheduled next hour
Remind booking table 12 · tonight20:00
Post-dinner survey to 6 tables from yesterdaynow
Google review request · 22 pending+2h
Automations running now 7 active · 132 runs today · 0 errors
WhatsApp receptionist 24/7
47 runs · last 2 min ago
Inactive guest reactivation
12 sent · next Monday 9:00
Group booking follow-up
5 open · 2 accepted today
24h reminders
38 sent · 2 auto-cancelled
Google review request
22 queued · sends 2h after visit
Weekly delivery settlement
3 platforms · commissions auto-reviewed
Critical stock replenishment
3 alerts · order pending review
Birthday · auto campaign
3 today · personalised 10% voucher
WhatsApp bookings · today
14 active conversations ↑ 18%
⚠ Unconfirmed · next 2h
5 of 14 bookings pending
20:30 · Carlos Rueda · table 4 pax−1h
21:00 · Javier Morales · group 8−1h30
21:30 · Laura Prieto · corporate dinner−2h
Schedule · this week
TF
38 bookings · 87% occupancy ↑ 12%
AI · hospitality today
47 conversations handled
Bookings confirmed by AI23
No-shows avoided6
Post-visit surveys sent34
Google reviews earned8
Re-engagement · inactive guests
12 +6 months without a visit
Carlos R. · regular · no visit−11 m
Javier M. · frequent−9 m
Laura P. · events group−7 m
Ana S. · already replied→ booking
Open events and groups
€4,860 5 open · 2 confirmed today ↑ 18%
Pend.
Carlos R. · corporate dinner 20 pax
€2,400
Conf.
Ana S. · tasting menu x6
€1,320
Pend.
Laura P. · celebration 12 pax
€1,140
Google reviews · this week
4.8
+3 new
"Super fast on WhatsApp even on a Sunday — I arrived with my booking confirmed in 5 minutes." Sandra M. · 2 days ago
Payments · May
B Airbnb
€28,940 ↑ 22%
vs. €23,690 in April
Table occupancy · right now ↑ 2.1× turnover
14 / 18 tables occupied · 2 cleaning · 2 free
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
■ free ■ occupied ■ reserved ■ cleaning
Delivery · orders this week
Glovo Uber Eats Just Eat
312 orders · €4,140 billed
Glovo Glovo 148 orders active
Uber Eats Uber Eats 102 orders active
Just Eat Just Eat 62 orders review
Kitchen stock · alerts 3 critical
3 below minimum
Peeled tomatoes · kg2 kgmin 15
EVOO · litres4 Lmin 10
Rioja red wine · bottles3 btlmin 12
Wheat flour · kg6 kgmin 20
Team · today's shift 6 people
RM
Roberto Másfloor manager · 18:00–24:00
CC
Carlos Chefhead chef · 16:00–24:00
MV
Marta Vidalsommelier · 19:00–24:00
SA
Sara Alonsowaitress · 18:30–23:30
Upcoming bookings · tonight 14 today
20:30 first · full house
20:30 · Carlos Rueda · 4 paxconf.
21:00 · Javier Morales · group 8conf.
21:30 · Laura Prieto · corporate dinnerconf.
22:00 · Pedro Ruiz · 2 paxpend.
Delivery · quarterly revenue ↑ 22%
€11,840 net · 1,248 orders
Glovo€5,240
Uber Eats€4,120
Just Eat€2,480
Orders in progress
3 orders · 1 arriving today
Tomatoes + EVOO · arriving today9:00
Rioja wine · tomorrow+1d
Flour + spices · Thursday+3d
Avg ticket · by time slot ↑ 12% vs yesterday
€44 today's average · evening +22%
12–16h
€32
19–21h
€44
21–23h
€56
+23h
€38
Post-visit surveys · today
34 sent · 22 replied (65%)
Average survey score4.6 / 5
→ Converted to Google review8 published
Negative comment detected1 · handled
Surveys queued tomorrow14
Staff cost · this service 28% ratio
€396 evening shift cost · €1,420 revenue
Kitchen · 3 people€218
Floor · 3 people€178
Cost / revenue ratio27.9%
Zerolagia target< 30%
No-shows · control this week 3 unresolved
22 no-shows this month · 18 avoided by AI
Table 6 · 20:30 · reminder sentconfirmed
Table 9 · 21:00 · auto-reassignedcovered
Table 14 · 22:00 · no responserelease
Hospitality KPIs · May ↑ 14% vs April
87% occupancy · 152 unique diners
Average ticket per table€44
Daily table turnover2.1 turns / table
No-shows avoided by AI18 / 22
Google reviews earned38 this month
Diners · this week ↑ 11% vs last week
428 diners · 7 days
M · T · W · T · F · S · S
Top categories · May
Menu leader · 44% of revenue
Tasting menu€9,240
À la carte€6,480
Private events€4,120
Wine pairing€3,850
Delivery€2,940
Funnel · lead → booking 42% conversion
218 incoming leads this month
WhatsApp / web148 enquiries
→ Availability confirmed187 (86%)
→ Booking closed92 (42%)
→ Table completed77 (35%)
Bookings · allergens noted
OT WhatsApp
4 / 14 tables with dietary needs today
Gluten-free · Carlos R. · table 3kitchen notified
Vegetarian · Laura P. · table 7kitchen notified
Nut allergy · table 11pending
Strict coeliac · booking 22:00verify
12 systems connected
7 active automations
24/7 on autopilot
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